Privacy Policy

Last updated: 23.09.2024.

BandsBuddy d.o.o. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect through the App includes:

1.1. Personal Data

Personally identifiable information, such as your name, email address, phone number, and demographic information (like age, gender, etc.) that you voluntarily give to us when you register in the App, or when you choose to participate in various activities related to the App, such as chat, message boards, or other communications.

1.2. Device Information

We may collect device information such as your mobile device ID, model, manufacturer, operating system version, and IP address.

1.3. Usage Data

We may collect information regarding your interactions with the App, such as usage statistics, feature interactions, and other diagnostic data.

1.4. Location Data

If you grant us access to your location, we may collect and store your location information, including your geographic coordinates, to provide certain features of the App.

2. How We Use Your Information

We may use your information to:

• Provide, operate, and maintain the App.
• Personalize your experience.
• Improve and develop new products, services, and features.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide updates, and other information.
• Prevent fraudulent activities and improve security.
• Analyze usage trends and preferences.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as hosting services, analytics providers, or payment processors.
• For Legal Reasons: If required by law, or to respond to legal process, we may disclose your information to law enforcement agencies, courts, or others.
• Business Transfers: If we merge with or are acquired by another company, your information may be transferred to the new owners.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Your Rights and Choices

You may have certain rights regarding your personal data, such as:

• Accessing and updating your information.
• Requesting the deletion of your data.
• Objecting to the processing of your data.

If you wish to exercise any of these rights, please contact us at bandsbuddy.info@gmail.com.

7. Delete Account

1. Delete account requirements

• If you have band profiles with multiple musicians, and you are the only admin in band profile, you must transfer admin rights to another musician before deleting your account, or remove all musicians from band and delete band profile

2. Delete account steps

In order to protect the user's privacy and personal information, if the user no longer uses BandsBuddy account, the user can delete the account in the App. The specific steps are:

• Open BandsBuddy app
• Click on "Settings" at bottom navigation
• In the Settings list click on Account
• On next screen click "Delete account"
• If you fulfilled all requirements from "Delete account requirements" you can delete your account, otherwise you will be navigated through the flow to fulfill them.

After the account is deleted, all the user's data will be deleted

8. Third-Party Links

The App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties.

9. Children's Privacy

Our App is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If you are a parent or guardian and believe that we may have collected information from a minor, please refer to section 11 for contact details.

10. Child Safety Standards

Bands Buddy is strictly intended for users aged 18 and over. We strongly condemn all forms of child sexual abuse and exploitation (CSAE). Such content and behavior are strictly prohibited on our platform.

Users can report any inappropriate behavior or content directly through the in-app reporting system or refer to section 11 for contact details. All reports are reviewed promptly, and appropriate action is taken, including cooperation with relevant authorities where required.

Bands Buddy complies with all applicable child protection laws and fully supports global efforts to combat online abuse and exploitation.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the App, and we will notify you of any significant changes. Your continued use of the App after any updates constitutes your acceptance of the new terms.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: bandsbuddy.info@gmail.com

Address: Vodnikova 3b, 10000 Zagreb, Croatia